photo de profil d'un membre

Charleen LAMAA

Summary

With a master's in Food and Agriculture Engineering from Institut Polytechnique UniLaSalle and a specialized master's in Digital Transformation, Marketing and Strategy from emlyon business school, I bring a mix of technical thinking and strategic insight. At McDonald’s France HQ, I gained hands-on experience in consumer insights, brand strategy and marketing. I also developed strong skills in market analysis, storytelling and working across teams. I'm naturally curious and creative. I enjoy being part of teams where ideas bounce around, sometimes clash, often evolve, and eventually turn into something meaningful. I'm currently looking for my next challenge starting December 2025. Feel free to reach out!

Professional experiences

Marketing strategy & consumer insights analyst

MCDONALD'S

From September 2024 to August 2025

• Analyzed customer behavior and sentiment to inform strategic marketing decisions, enhancing brand perception.
• Synthesized market trends and customer feedback to drive actionable insights for product strategy.
• Developed executive-level reports and presentations, translating complex data into clear recommendations.
• Collaborated with cross-functional teams to strengthen brand positioning and improve customer experience.
• Worked on high-impact national and international campaigns including Big Arch, McCrispy, World Tour, Minecraft, and McExtreme.

Quality assurance & control engineering manager

Lactalis Group

From September 2023 to August 2024

• Led quality control and compliance processes in a dynamic production environment, ensuring strict adherence to industry standards.
• Managed major incidents related to traceability, implementing corrective and preventive actions that enhanced operational integrity.
• Updated quality procedures to align with regulatory requirements, significantly improving efficiency.
• Built Excel-based KPI dashboards to track efficiency and quality metrics.

Quality assurance & control engineer

Lactalis Group

From June 2023 to September 2023

Led quality and operations for a 15-person production team, aligning output with brand standards.

Marketing & communications freelancer

GDR Media Group

From January 2023 to April 2023

• Designed flyers, brochures, and promotional content aligned with client branding guidelines.
• Compiled and analyzed campaign performance data to assess reach and audience engagement.

Quality control engineer

DAIRY KHOURY & CO SAL

From June 2021 to August 2021

Marketing & strategic sales

BetterLife International SARL

From June 2020 to August 2020

Additionals trainings

MSc Ingénieurie Agroalimentaire

Institut Polytechnique UniLaSalle - Marketing & Qualité

2022 à 2024

Master spécialisé Transformation Digitale, Marketing & Stratégie

emlyon Business School

2024 à 2025

Licence Nutrition & Diététique

Université Saint Joseph

2019 à 2022

Degree

Languages

Anglais - Langue maternelle

Français - Langue maternelle

Arabe - Langue maternelle

Skills

Business economics and markets
Organisation et multitâche
Strategic Thinking
Quality Management
Agroalimentaire
Consumer Insight

Hobbies

  • Violon
  • Dessin
  • Natation
  • Tennis