Professional situation
Professional aspiration
- Services aux particuliers
- Transports/Logistique/Tourisme
Summary
I am an engineer with a master’s degree in Innovation and Entrepreneurship from Emlyon Business School, France, where I honed my skills in driving transformative business solutions.
My professional journey spans top-tier companies like L'Oréal Paris, Disney, Anheuser-Busch InBev, and Votorantim Cimentos. Currently, I am working as a Customer Success Specialist at Hubii, where I am diving deep into the world of startups, doing what I love: helping entrepreneurs thrive by fostering strong customer relationships and driving business growth.
In addition to my work at Hubii, I’ve had the privilege of contributing to impactful projects for organizations such as the Brazilian Army, the Institute of Ecological Research in a Sustainable Development Reserve in the Amazon, and sustainability-focused startups in France and Singapore. This diverse experience has allowed me to gain expertise in business development, strategy, market analysis, data visualization, logistics, and agile methodologies.
I am passionate about innovation, entrepreneurship, and creating solutions that drive real-world impact. I thrive in dynamic, fast-paced environments, and am always excited to collaborate and find new ways to make a difference in people’s lives.
Key Qualifications:
- Bachelor's degree in Production Engineering and a Master’s in Innovation and Entrepreneurship;
- Current experience as Customer Success Specialist at Hubii, working with startups and entrepreneurs;
- Expertise in strategy, business development, project management, and agile methodologies;
- International experience (Brazil, Italy, France, China, Morocco, Singapore) and multilingual proficiency (English, French, Italian, Portuguese).
Professional experiences
Strategy operations consultant
Essence , Paris
Since 1. february 2022
Customer success specialist
Hubii , São paulo - CDI
From February 2024 to Today
Led the identification of business needs and aligned them with strategic objectives. Collaborated with cross-functional teams to define product features and optimize supply chain processes.
Monitored KPIs to ensure business alignment. Acted as a liaison between stakeholders to implement lean approaches, streamline product development, and drive customer success across 42 partners.
• Achievements: Created the Supply dashboard, significantly improved KPI tracking; reduced logistics costs by 20% and increased logistical efficiency by 32%.
Project manager intern – supply & data excellence
L'OREAL , Levallois perret - CDD
From September 2021 to January 2022
Implemented changes in demand management processes and ensured alignment among Marketing, Sales, Planning, and Production stakeholders in global production.
• Achievements: Reduced product losses by 96% due to system issues through process optimization and creating a SAP analysis tool.
Additional training
Bachelor's degree, Industrial Engineering
Universidade de Brasília - Industrial Engineering
2013 à 2018
Relevant Courses: Process Management, Operations Research, System, Simulation, Complex Project Management, Product Engineering.
Associations
Degree
Languages
Anglais - Courant
Français - Courant
Portugais - Langue maternelle
Italien - Technique
Espagnol - Notion