photo de profil d'un membre

Susie DRUEZ

Summary

I am a Supply Chain Manager with a decade of experience in operations and project management. I have a proven track record in optimizing supply chain processes, reducing costs, enhancing overall efficiency, and effectively managing supplier and customer relationships.

Professional experiences

Supply chain manager benelux

The Estée Lauder Companies Inc.

Since 2. june 2021

• Manage team of 8, from Demand & Supply Planning, Master Data and Customer Service
• Deliver forecast accuracy, service level and inventory targets
• Optimize existing supply chain processes, deliver cost reductions
• Lead monthly Integrated Business Planning process for Benelux
• Sustain master data and customer service quality
• Collaborate with key retailers, maximize sales & enhance logistics
• Collaborate with other EMEA markets on improvement projects

Regional demand planning leader emea clinique

The Estée Lauder Companies Inc.

From April 2019 to May 2021

• Build and manage team of 4 regional Demand Planners
• Lead demand planning and S&OP for Clinique EMEA region
• Collaborate with cross-functional teams to improve Service Level and decrease excess/inventory

Regional demand planning & ibp lead emea clinique

ESTEE LAUDER COMPANIES EUROPE , Neuilly-sur-seine

Since 1. april 2019

Manager new product development

COTY

From September 2017 to April 2019

• Oversee schedule of New Fragrances launches on time, at cost and at quality, from marketing concept to market launch
• Coordinate various departments: Demand & Supply Planning, Plant, R&D, Purchasing, Marketing

Program manager new product launch

COTY FRANCE , Paris 2

From September 2017 to April 2019

Demand planning leader export markets

COTY

From October 2016 to August 2017

• Oversee a team of 2 Demand Planners
• Manage operations for 13 mass cosmetics markets in Asia
• Lead monthly S&OP consolidation, KPI tracking, and sustain results during the transition from P&G to Coty systems.
• Coordinate and track the handover of demand planning tasks from Central Geneva teams to 16 new local BU teams

Demand planning s&op leader

COTY GENEVA , Versoix

From October 2016 to August 2017

Global demand planner

PROCTER & GAMBLE

From January 2015 to September 2016

Submit 18-month sales forecast for Gucci and Dolce&Gabbana make-up products. Collaborating with 10 different markets’ multi-functional teams to align new business assumptions then adjust the forecast on a monthly basis in the S&OP cycle:
• Maintain master data and SAP statistical model for 12 000 SKUs (570 x 7 markets on Gucci + 800 x 10 markets on Dolce&Gabbana)
• Gather, align and document assumptions on commercial initiatives and new product launches
• Use reasonability tools to validate the forecast
• Manage forecast within current month to provide accurate visibility to the rest of the supply chain
• Measure and track performance (root cause analysis on a monthly basis) to improve forecast accuracy

Project Leader
• Develop new tool to report forecast accuracy measures for all markets and global team needs, exiting costly external systems (100K/year savings).
• Renew ABC classification tool for Prestige division demand planning, flagging SKUs with forecasting inaccuracy and sharing recommendations to fix it.
• From Sep-16 to Dec-16: project leader on KPI integration for P&G Prestige and Coty merger. In charge of defining new KPI tracking processes and tools for former P&G brands throughout integration in the new forecasting system.

Global demand planner

PROCTER & GAMBLE , Petit lancy

From January 2015 to September 2016

Global category supply planner

PROCTER & GAMBLE

From August 2014 to December 2014

Team leader on 3 projects in global supply planning, with multi-functional teams on the following topics:
• Map the whole P&G Prestige supply chain flows. Gathered all data from multi-functional teams working documents then crosscheck the information to map the whole network. Shared the supply chain mapping in an on-boarding document deployed to the whole Prestige business unit.
• Clean the ineffective tracking of service-related KPI. Lead a team of 5 from different markets and planning centers to map the data all teams needed to track and then define an optimal way to report them while eliminating the duplicates.
• Optimize a standard process meant to check forecast flows between 2 SAP systems. The process missed to flag some key errors every week. Designed a new one supported by an automatized Excel tool triggering automatic actions for the new defined owners.

Demand planner france

PROCTER & GAMBLE

From February 2013 to August 2013

• Forecasts for Rochas, Lacoste and Escada on short and long term horizons (3 months to 2 years)
• Gift sets forecasts for seasonal activities for all brands of P&G’s Prestige portfolio, dealing with long lead times (8 months to 1 year ahead of the season).
• Monitoring forecasts accuracy, issuing reports on KPIs and taking corrective actions.
• Co-lead in an improvement project on gift sets’ forecasting. Redesign of the forecasting process, development of a new tool in collaboration with the process engineer locally, then taken worldwide. Animations of deployment sessions to other Prestige units worldwide.

Hr assistant

Inabata & Co.,Ltd.

From July 2011 to December 2011

• Assistant in the HR department of a shosha (Japanese trading company).
• Reception of internal calls
• Publication articles for the corporate review, research and interviews about the entrepreneurship within Japanese companies.

Degree

Emlyon business school – ESC Lyon – 2014

Skills

Microsoft Power Automate
Microsoft Power BI
IBP
Gestion du service client
Gestion de la logistique
Visual Basic for Applications (VBA)
Supply Chain Management
Project Management
Team Management
Supply Chain
Purchase Management
Operations Management
Business Strategy
Business development
Microsoft Excel
PowerPoint
Microsoft Office
SAP
Negotiation
Teamwork