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Juliana ESTERQUE GOLDSTEIN

Project Manager | Customer Success Specialist | Innovation and Processes Expert

Situation professionnelle

En recherche active

Souhait professionnel

Experience
2-5 ans
Rémuneration
Non renseigné
Type de contrat
CDI
Mobilité
- Indifférent
Secteurs
- Autre
- Services aux particuliers
- Transports/Logistique/Tourisme

Résumé

I am an engineer with a master’s degree in Innovation and Entrepreneurship from Emlyon Business School, France, where I honed my skills in driving transformative business solutions.

My professional journey spans top-tier companies like L'Oréal Paris, Disney, Anheuser-Busch InBev, and Votorantim Cimentos. Currently, I am working as a Customer Success Specialist at Hubii, where I am diving deep into the world of startups, doing what I love: helping entrepreneurs thrive by fostering strong customer relationships and driving business growth.

In addition to my work at Hubii, I’ve had the privilege of contributing to impactful projects for organizations such as the Brazilian Army, the Institute of Ecological Research in a Sustainable Development Reserve in the Amazon, and sustainability-focused startups in France and Singapore. This diverse experience has allowed me to gain expertise in business development, strategy, market analysis, data visualization, logistics, and agile methodologies.

I am passionate about innovation, entrepreneurship, and creating solutions that drive real-world impact. I thrive in dynamic, fast-paced environments, and am always excited to collaborate and find new ways to make a difference in people’s lives.

Key Qualifications:

- Bachelor's degree in Production Engineering and a Master’s in Innovation and Entrepreneurship;
- Current experience as Customer Success Specialist at Hubii, working with startups and entrepreneurs;
- Expertise in strategy, business development, project management, and agile methodologies;
- International experience (Brazil, Italy, France, China, Morocco, Singapore) and multilingual proficiency (English, French, Italian, Portuguese).

Expériences professionnelles

Strategy operations consultant

Essence , Paris

Depuis le 01 février 2022

Customer success specialist

Hubii , São paulo - CDI

De Février 2024 à Aujourd'hui

Led the identification of business needs and aligned them with strategic objectives. Collaborated with cross-functional teams to define product features and optimize supply chain processes.

Monitored KPIs to ensure business alignment. Acted as a liaison between stakeholders to implement lean approaches, streamline product development, and drive customer success across 42 partners.

• Achievements: Created the Supply dashboard, significantly improved KPI tracking; reduced logistics costs by 20% and increased logistical efficiency by 32%.

Project manager intern – supply & data excellence

L'OREAL , Levallois perret - CDD

De Septembre 2021 à Janvier 2022

Implemented changes in demand management processes and ensured alignment among Marketing, Sales, Planning, and Production stakeholders in global production.

• Achievements: Reduced product losses by 96% due to system issues through process optimization and creating a SAP analysis tool.

Formation complémentaire

Bachelor's degree, Industrial Engineering

Universidade de Brasília - Industrial Engineering

2013 à 2018

Relevant Courses: Process Management, Operations Research, System, Simulation, Complex Project Management, Product Engineering.

Associations

Team for the planet

https://team-planet.com/

Evaluator

Parcours officiels

Emlyon business school – MSc in Global Innovation & Entrepreneurship – MSc in – 2022

Langues

Anglais - Courant

Français - Courant

Portugais - Langue maternelle

Italien - Technique

Espagnol - Notions

Compétences

Canva
Strategic Thinking
Accompagnement d'entrepreneurs
Adaptabilité
Agile Methodologies
Management Consulting
Python (langage de programmation)
Warehouse Management
Consulting
Indicateurs clés
Optimisation de la chaîne logistique
Innovation produit
Logistique
Développement de projets