Situation professionnelle
Souhait professionnel
- Cadre Logistique
- Cadre Organisation/Logistique
- Transports/Logistique/Tourisme
Expériences professionnelles
Internship trainee
MSC Mediterranean Shipping Company
De Juin 2024 à Août 2024
Customer engagement and social media assistant
Ossanzaia Bilene Lodge
De Juin 2020 à Août 2020
Ensured that customer satisfaction and responsiveness standards were met by providing immediate accurate responses to customers concerns and queries. Interacted and assisted customers online, which improve my problem-solving skills, diffusing difficult situations and building positive customer relationships and retaining existing customers. Produced promotional posts and digital adverts to increase brand awareness and attract more customers to the company’s Facebook and Instagram pages. It is shown by the increase in page reach to 4589 on Facebook and 1160 on Instagram. Created promotional material and shared over social platforms.
Parcours officiels
Langues
Portugais - Langue maternelle
Anglais - Langue maternelle
Compétences
Centres d'intérêt
- Reading
- Running
- Gymnasium
- Research
- Exploring cultures